Frequently Asked Questions (FAQs)
OrdersHow to Place an Order on Purple Cases?
It's very easy and simple to place your order on PURPLE CASES. First of all, visit our store at: https://purplecases.in/ Choose products that you want to Order, then click "Add to Cart" and "Check out". Then fill in your information and pay. That's it!
How can I modify my Order?
Please note that we are only able to make changes to your order if it has not been fulfilled yet. If you want to change anything in your order, please contact us via email email@example.com within 24 hours after placing your order.
Where do you Ship?
We are offering Domestic Shipping all over India to our customers.How Long will My Order take to be Delivered?
Please allow 3-5 days for your order to process. Due to factors that commonly affect shipments, such as weather delays, holidays and customs inspections, we are unable to guarantee shipping times.How can I Track my Order?
We will send you the tracking code of your orders to the email that you filled down when placing your orders. This email will also guide you how to track your package. Please note that the tracking information will be displayed 2-5 days after you receiving that email.Why my Shipment is Delayed?
Your shipment may be delayed. Delivery time delays can be due to e.g. weather incidents, customs or backlogs. Please note that tracking information can be displayed after your order started being shipped.
PaymentsHow can I Pay for my Order?
We offer safe shopping to our customers. We accept payment via Credit card, Debit card or VISA. Other payment gateways like PayTm, Google Pay & Other E-Wallets Can Also Be Used. So, you can choose the most suitable payment method for you.